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Terms & Conditions

Please read these Terms and Conditions carefully before engaging with Terra Nova Enterprise LLC ("Terra Nova," "we," or "us"). These terms outline the rights, responsibilities, and obligations of both the customer ("you" or "the customer") and Terra Nova. By accessing our website, purchasing our products, or using our services, you acknowledge and agree to comply with these terms and conditions.

  1. Intellectual Property
    • Ownership
    • All intellectual property rights, including copyrights, trademarks, designs, and patents associated with our website, products, and services, are the sole property of Terra Nova Enterprise LLC. These rights are protected by applicable intellectual property laws and international treaties. You may not reproduce, modify, distribute, or exploit any of our intellectual property without obtaining explicit written permission from us.

    • Confidentiality
    • During the course of our engagement, you may be provided with proprietary and confidential information related to our products, services, designs, or business operations. You agree to maintain the confidentiality of this information and not disclose or use it for any purposes outside the scope of our engagement without our prior written consent.

  2. Use of Products and Services
    • Personal Use
    • Our products and services are intended for personal use only, unless otherwise stated. You may not resell, lease, license, or distribute our products or services without our explicit written permission. Commercial use of our products or services requires a separate agreement.

    • Accuracy of Information
    • We strive to provide accurate and up-to-date information regarding our products, services, and pricing. However, we do not guarantee the accuracy, completeness, or reliability of the information presented on our website or other platforms. It is your responsibility to verify any information before making decisions based on it.

    • Client Cooperation
    • To ensure a smooth and successful project, you agree to provide accurate and timely information, feedback, and approvals as requested by Terra Nova. Delays caused by your failure to fulfill these obligations may result in project timeline adjustments and additional charges.

  3. Pricing, Payment, and Refunds
    • Pricing
    • The prices of our products and services are clearly indicated on our website or provided in a formal proposal. Prices are subject to change without prior notice. All prices are in the currency stated and do not include applicable taxes or fees unless otherwise specified.

    • Payment
    • Payment terms are outlined in our proposals or agreements. You are required to make payments according to the specified schedule. Late payments may result in project delays or additional charges. We accept various payment methods as indicated on our website or agreed upon in writing.

    • Refund
    • Due to the customized nature of our products and services, we do not offer refunds once work has commenced or after products have been delivered. We strive to ensure your complete satisfaction, and any concerns or issues with our products or services should be addressed through our customer support channels.

  4. Limitation of Liability and Disclaimers
    • Limitation of Liability
    • Terra Nova shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our products or services. This includes, but is not limited to, any loss of profits, business interruption, or loss of data.

    • Indemnification
    • You agree to indemnify, defend, and hold harmless Terra Nova Enterprise LLC and its affiliates from any claims, damages, or liabilities arising out of your use of our products or services or any violation of these terms and conditions.

    • External Links
    • Our website may contain links to third-party websites for your convenience. These external sites are not under our control, and we are not responsible for their content, accuracy, or availability. Accessing these external sites is done at your own risk.

  5. Termination
    • Termination by You
    • You may terminate our services or engagement at any time by providing written notice to Terra Nova. Termination may be subject to cancellation fees or charges for work completed up to that point.

    • Termination by Terra Nova
    • We reserve the right to terminate our services or engagement at any time for reasons including, but not limited to, non-payment, violation of these terms and conditions, or inappropriate conduct. In such cases, any payments made are non-refundable, and Terra Nova retains ownership of any work completed.

  6. Governing Law and Jurisdiction
  7. These terms and conditions shall be governed by and interpreted in accordance with the laws of the jurisdiction in which Terra Nova Enterprise LLC is located. Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

  8. Changes to Terms and Conditions
  9. We reserve the right to modify or update these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms and conditions periodically to stay informed about any updates or modifications.

    By engaging with Terra Nova Enterprise LLC, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns about these terms or any aspect of our products and services, please contact us at info@ terranovaenterprise.com.

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